Since November 2016, qualified solicitors in England and Wales no longer count CPD hours. They are now required to reflect on their practice and work and choose training that is right for them and their firm.

​TLC Legals provides bespoke on-site training to support your understanding and delivery of legal aid. Training is specifically tailored to meet the exact needs of individuals and your business. Choose from intense 1-1 development or training and refreshers for an entire department or firm.

​Several firms have recently benefitted from our 'Annual Contract Manager Visit/Audit' training and have chosen TLC above conventional class room training as we are able to collate and use live data specific to your firm.
Comprehensive electronic training aterials and CPD equivalent certificates provided.


Annual Refresher Training (1.5 hours)

• Safeguarding
• Equality and Diversity
• Anti Money Laundering
• Data Protection
• IT Security​

LAA Supervisor Training (3.5 hours)

• Manage activities to meet requirements (LAA Contracts, SRA, SQM & Lexcel).
• Support the efficient use of resources (time rec, diaries, file management, file reviews, PAR).
• Develop your own resources (staff, file review tracker, Peer Review file check form, plans).
• Create effective working relationships (approachable, support, reg training, shadow / cover).
• Develop productive working relationships (workload, strengths, empower, seasonality).
• Develop teams/individuals to enhance performance (recruitment, induction, development).
• Lead the work of teams/individuals to achieve their objectives (business plan input & KPI).
• Respond to poor performance in your team (Handling conflict & discipline training).

LAA 'Peer Review Training' Civil & Crime (2.5 hours)
Training now available which count towards individuals learning & development requirements. Designed for firms who have received a Peer Review rating of 4, or those wishing to improve their current 2-3 rating. 

• Your last Peer Review report is reviewed
• Common Peer Review issues are shared alongside other Peer Review category specific and process guides 
• Learning points are pulled together in a bespoke document
• A category specific 'Peer Review File Review' form is created for your organisation to be used in addition to the normal file review process or on every file to ensure a rating of 3 or above is achieved at the next audit.
• The above is supported by remote Teams training delivered direct your fee earners and supported with category training certificates.

Legal Aid Training for 'Annual Contract Manager Visits/Audits'
Training now available which count towards individuals learning & development requirements. Topics include:

• Attestation, core testing and general LAA drivers with the approach to auditing set into context
• Risk Assessment and the use/interpretation of management information
• The LAA's approach to contract notices, sanctions and appeals
• A firm's last 12-months LAA submissions are retrieved from CWA. Presenting risks are assessed and files targeted for LAA audit are identified with supporting justification to enable firms to self review
• A sample of closed files can be reviewed on-site and feedback provided
• Category specific Peer Review guidance is shared and discussed, with attention to client care letters

       Materials shared include desk aids with useful LAA contacts, a summary document of the process and  
       requirements for the Annual Contract Manager Visit/Audit, our 'Fraud and Unethical Behaviour Procedure', 'Preventing Audit
       Issues' document; Controlled Work audit trends, LAA improving your Peer Review Quality.

​       Please contact us at [email protected] or 07827 763 052 if you would like to discuss our training and service5