Latest News...
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September 2020
22/09/2020
LAA Tender for f/f Housing and Debt Services from 1 December 2020 Procurement process has opened.
Deadline for submitting tenders is 5pm on 22 October 2020.
https://gov.uk/.../publicat.../civil-tender-activity-2020...
Submit a Tender to deliver services in:
Bury
Calderdale
City of Kingston upon Hull
Dorset
Doncaster
East Riding of Yorkshire
Hartlepool
Leicestershire and Rutland
North Hertfordshire
Shropshire
Somerset
South Tyneside
Warrington and Halton
Wigan
Wirral
We can help info@tlclegals.com
11/09/2020
The LAA will be launching online ‘webinar’ training events in October 2020 to ‘help say yes’ when they receive your applications and claims.
www.gov.uk/government/news/civilcrime-news-launch-of-help-us-say-yes-online-training?fbclid=IwAR0F4Dm018sIThDu9ssqqFe6PvZI37cD6dStp425Fhq8H0CACggsh3YkTmA
09/09/2020
Three separate tender processes are opening in the coming weeks for the award of contracts to deliver:
All tenders will need to be submitted using the e-Tendering system
www.gov.uk/government/news/civil-news-tender-opportunities-for-telephone-legal-advice?fbclid=IwAR0HElHLuU31kEhM8ssH20FU1qfPnAaCdHYwt45GKlG1QGzO1BmVWXkcKf8
August 2020
25/08/2020
The LAA are extending the 2017 Standard Crime Contract by 12 months to 31 March 2022.
The Legal Aid Agency (LAA) also intends to undertake a procurement process next year for new crime contracts.
A headline intentions document is available on GOV.UK informing providers about the extension.
www.gov.uk/government/news/crime-news-extension-of-2017-crime-contract-to-31-march-2022?fbclid=IwAR1tYzK8Og5WZkn1oWg06cMWQX19nNPfuJ4pW7jP2Dwl7nHo07x39YS1Byo
July 2020
31/07/2020
New civil contract schedules beginning 1 September 2020 are now available to view in the Contracted Work and Administration (CWA) system.
www.gov.uk/government/news/civil-news-new-contract-schedules-available?fbclid=IwAR07B2Ove4lrpCbvcspwR8aO0XFo6wOMDwXf6tqpzlX-r_enPXgyHHCBcXM
26/07/2020
The LAA's net error rate rose from 0.65 to 0.83% in 2019/20.
Expect a tough year ahead when Contract Management resumes. The LAA must keep this below 1% to avoid NAO qualification of accounts.
Be proactive. TLC Legals and ex-LAA CMs are here to help you.
https://assets.publishing.service.gov.uk/.../Legal_Aid...
23/07/2020
Civil news: opportunity to tender for HPCDS work
Birkenhead
Bodmin and Truro
Boston and Lincoln
Bury St Edmunds
Norwich, Kings Lynn and Great Yarmouth
Southampton
Telford
https://t.co/PzMVuYUS56
13/07/2020
LAA POA can now be made every quarter instead of twice per year.
www.gov.uk/government/news/civil-news-increase-to-payments-on-account-applications?fbclid=IwAR12t2X5bq1OAf58Uia3X8nelHLjeDRsE5IJEEic3Hes2VXBX4FokUbyZ1w
08/07/2020
Oh wow, thank you!
"Dear Jason,
We have seen so many SQM & Lexcel assessors since 1992, but you are one of the best. We wish you very well"
07/07/2020
New civil contract schedules beginning 1 September 2020 to be made available by the end of August.
www.gov.uk/government/news/civil-news-updated-contract-schedules-f
May 2020
14/05/2020
Lexcel assessments continue to be conducted remotely.
Centre For Assessment have a useful information resource, and we are happy to any queries or questions you may have.
https://www.centreforassessment.co.uk/about-us/coronavirus/
LAA asked if responses to FOI requests would be published. LAA has not done so for two years!
If responses are published it is easy to search them so new requests are not made when things are already in the public
domain. LAA to consider this month. YES PLEASE!
12/05/2020
The Law Society has published very useful Covid-19 information for members
beta.lawsociety.org.uk/topics/coronavirus/coronavirus-covid-19-information-for-members?
utm_source=dandi&utm_medium=email&utm_campaign=dandi_05%2f14%2f2020
Centre For Assessment has produced a good Risk Assessment template and a guidance document which you can
download for free here:
https://www.centreforassessment.co.uk/all-services/training/back-to-work-risk-assessment-support/
01/05/2020
LAA 19 Covid-19 Questions
The Law Society confirmed with David Thomas, the LAA’s Head of Contract Management and Assurance, that responding to the 19
Covid-19 questions is ‘optional’. The LAA did not make this clear at the time of publishing the 19 Covid-19 questions to providers.
Subsequent pressure on the LAA with how onerous the task was brought about a change of heart.
In any event, it is always best for providers to maintain a healthy relationship with their LAA Contract Manager. Responding to all the
questions in writing with supporting documentation would be a very time consuming and costly option. The best option of
response is to telephone your CM and provide general feedback to them over the phone, as they will only really be concerned
with the financial details if they detect there are underlying financial difficulties which may present a risk to the legal aid fund.
Several of our clients have done this and had fairly brief telephone calls for which the CM was grateful.
Contractually, under the Standard Civil Contract 2018 Standard Terms, you are obliged to:
Financial disclosure and Risk
Financial disclosure
4.3 You must disclose your annual accounts to us in accordance with any Relevant Professional Body rules when requested pursuant to Clause 9.1.
4.4 In addition and without limiting Clause 9.1, if:
(a) you are under Official Investigation;
(b) you have exceeded your Maximum PoA Limit;
(c) your accounts are not audited and/or certified by an independent accountant or the independent auditor qualifies your accounts;
(d) your financial position is such that we consider that there is a significant risk to your Clients or public funds; or
(e) we have any reasonable concerns about your financial position, you must within 14 days of our request disclose to us such other financial information as we reasonably require about you (including information about your monthly management accounts, Bank Covenants, Bank Facilities and your and your partners’ and/or directors’ loan agreements and details of other assets and liabilities) and/or about Contract Work (and any other work secured by us).
9. Provision of information and access to your premises
Information you must provide and within what period
9.1 We may from time to time require you to provide us with Records in connection with the performance of your obligations under this Contract, including during any Audit. You will provide us with the same promptly and in any event within ten Business Days or such other time period as we may reasonably specify. If any such Records are held by a third party you must promptly, upon receipt of our request, arrange for such Records to be sent to us.
April 2020
21/04/2020
LAA Covid-19 guidance updated including information on using digital signatures, using digital certificates, civil finance forms,
rejecting bill payments, advocacy attendance forms and claiming travel costs. Updates to DSCC face-to-face claim process,
Mental Health Tribunal Level 3 fees and further updates to using digital signatures. Further updates including suspending debt
collection of firms who owe LAA money, extension of timescales to submit emergency certificate and rpdate to paying of fees at the
face-to-face rate for video hearings. Additional guidance on contingency arrangements for crime claims and quality mark
accreditation. Additional guidance on Amendments to the Legal Aid: Sentencing and Punishment of Offenders Act (LASPO) 2012 -
Evidence requirements for private law family matters guidance and claiming police station attendance fee. Restructuring of
coronavirus (COVID-19) legal aid content to make it simpler to access for GOV.UK users. Updated guidance about funding for
Corona Act appeals via the ECF process.
https://www.gov.uk/…/coronavirus-covid-19-legal-aid-agency-…
March 2020
24/03/2020
We continue to offer free advice by telephone re Covid-19 and business continuity for any clients that
have used our services since our start up in September 2016. We are here to share experience and offer
any support. Stay home if you can, keep safe.
Secure DX is still working. 👌👍
23/03/2020
LAA will accept digital signatures. The Law Society practice notes allow for digital client signatures as alternatives to handwritten
or wet signatures, text messages are not considered an acceptable method of digital signature.
Further guidance, please refer to Law Society.
Electronic signing
Electronic signing and exchanging options include:
- return by email of the entire document and signed signature page
- return by email of only the signed signature page
- creation of a pre-signed signature page before completing the document
www.lawsociety.org.uk/support-services/advice/articles/signing-and-exchanging-documents/?fbclid=IwAR2lNFi8cOrcINAkREafBsi
8K1Nk5lHXKPIlv647WHnYJvbej-ETc-4xI4k
18/03/2020
We have heard from clients that as of yesterday, the LAA has indefinitely postponed on-site CM visits.
The SQM does not consider disaster recovery or business continuity. Lexcel does. It is time to switch.
LAA Covid-19 Contingency Plan released:
www.gov.uk/guidance/coronavirus-covid-19-legal-aid-agency-contingency-response?utm_source=273124fe-4fc5-414d-9f92-
bf6be8674076&utm_medium=email&utm_campaign=govuk-notifications&utm_content=immediateq&fbclid=IwAR2fr3YSe
P0JfG8Yz51RkH9mGDkySIjLo2OfaGLUqbT3rVc4Z7Si3QAi9qk
17/03/2020
TLC Legals continue to operate and support with any Legal Aid Agency contract queries or appeals, CM Visits, staff training, SQM &
Lexcel support. Also available via remote working with mobile video or Skype etc. Always here to help. In it together.
16/03/2020
We understand it is business as usual at the Legal Aid Agency, but some firms have half their staff in self-isolation due to Covid-19
symptoms and offices closed for deep cleans. We presume all LAA visits and SQM/Lexcel renewals will need to be given a 6-mths
blanket extension?
12/03/2020
British Cycling has today applauded the Ministry of Justice’s decision to exclude vulnerable road users from proposed changes to the law that will limit the ability to recover compensation following injury in a road traffic accident.
www.britishcycling.org.uk/campaigning/article/20200311-British-Cycling-applauds-Ministry-of-Justice-decision-on-Civil-Liability-
Act-0?ut m_campaign=1340442_Membership+member+news+12%2F03%2F20&utm_medium=email&utm_source=British+
Cycling+V2&dm_i=480K%2CSQAI%2C1MK8E7%2C3GF04%2C1&fbclid=IwAR0FTTdAoDORfUGp_9jUj71pxmsx5KCquhb-
NjnoOUeHvY-6sGap8V2LbFM
February 2020
29/02/2020
After 25 years of cuts, the small amount of money offered for criminal defence is woefully inadequate.
Be prepared for justice to fall apart - solicitors issue stark warning to government - The Law Society
www.lawsociety.org.uk/news/press-releases/be-prepared-for-justice-to-fall-apart/
28/02/2020
Up to £50 million on offer in Criminal Legal Aid Review - Insultingly low
www.gov.uk/government/news/up-to-50-million-on-offer-in-first-stage-of-criminal-legal-aid-review?fbclid=IwAR3USi2c3C-
UXJLH2E0p2tK-qhoHS-n8M0q5sJXR_Ln1g3k7M6Ednjn6KNw
26/02/2020
A great day preparing another proactive client for the annual LAA CM audit.
24/02/2020
Today we are delivering training for 'Targeted Legal Aid Agency Audits and Peer Review'.
Is your firm ready for the next compliance audit?
16/02/2020
We fit around solicitors' busy schedules and even work Sundays on-site. Always here to help.
02/02/2020
A fire has ravaged The Law Society in London but all members we evacuated safely. Business Continuity operations are running to
try and keep business as usual.
January 2020
30/01/2020
LAA is inviting applicants who meet the minimum tender requirements to submit a tender for a Police Station Telephone Advice
Contract (PSTA) 2020 to deliver CDD Services for 12 months from 1 June 2020 to 31 May 2021.
www.gov.uk/government/publications/criminal-defence-direct-services-from-june-2020?utm_source=ce08d0b8-b44e-4ed2-98be-
680dc7d7f660&utm_medium=email&utm_campaign=govuk-
notifications&utm_content=immediate&fbclid=IwAR0_d3irJLLNFWdHo8IjXFVmc_7xaY9R5TYmPUgLlyjEOSJfsF5DhoHL7vw
27/01/2020
We can assist you interpret the LAA's PAR and provide proactive management support.
We can even show you which files the LAA CM is likely to target for your Annual CM Audit.
www.gov.uk/government/news/civilcrime-news-reminder-to-view-contract-performance-reports?
fbclid=IwAR3oVmPuKDJJMTdtEYjie6b6NPQELorswJR8xfPEYyWxvehO3Ko8iSuxp90
23/01/2020
Legal Aid Agency launch crime tender: Crime news: Police Station Tender. Please contact us if you require any support preparing a
bid.
www.gov.uk/government/news/crime-news-police-station-telephone-advice-tender-launch?
fbclid=IwAR0oBXDnSATbQeIu5gSSdv7kP_H55-LQVd_VO-GdGDkekU7iDWTKoa-KEWM
13/01/2020
Today, the CPS said it aims to hire 390 prosecutors by June, as well as 100 paralegals and administrators in the future.
www.lawgazette.co.uk/practice/cps-embarks-on-hiring-spree/5102690.article?
fbclid=IwAR0vTyJm24TfDEIfmQ68SsUSLs6qP02pFBizSv21fnlVLX1TVwHblEdw0Bw#.Xhw-tJBlsm0.facebook
09/01/2020
The LAA has a new customer service Twitter account to give providers another channel to raise operational concerns.
www.gov.uk/government/news/civilcrime-news-twitter-customer-service-feed-for-providers?
fbclid=IwAR1F9Cfq5qTWSkjODIVw2Xf4Ylnqttk06WKG1GBjCW-gwdx8YnsrIllCmXo
08/01/2020
The LAA is inviting Applicants to submit a tender for an Exclusive Schedule under a 2013 Standard Civil Contract (as amended)
(“HPCDS Contract or Contract”) to deliver Housing Possession Court Duty Scheme (HPCDS) services in the Boston and Lincoln
Scheme until 30 September 2020
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/856599/Boston_and_Lincoln_HPC
DS_IFA.pdf?fbclid=IwAR0owcedvMeunx0r5IDLi1rw3IFmwq_iy48x4GeDJl4eC5gAVTWAg2KNJq8
06/01/2020
LAA to email providers weekly CCMS stats.
www.gov.uk/government/news/civil-news-check-live-case-work-with-new-status-report-service?
fbclid=IwAR21dDa2nKHhpq9AH1iRGL8KJBOH7fDXwB83oWmvxcrmIntf1U3-9X8V1G0
December 2019
30/12/2019
New guidance available on GOV.UK explains the legal requirement to only send encrypted removable media in support of
applications and bills. Providers should avoid submitting removable media in an unencrypted state. If the LAA receive unencrypted
items, they will still process the information contained on the removable media, but they are not able to take the risk of data loss by
returning unencrypted media either through the post or by DX. The LAA will destroy items after 28 days. They are currently testing
two suppliers to trial alternatives to sharing data by removable media and reliance on sending USBs and CDs.
Further updates will follow in 2020.
www.gov.uk/government/news/civilcrime-news-updated-guidance-on-removable-media-available?fbclid=IwAR0Bz-
5QtBXWHZFsWYa1OoleQF60-yVFRMy5aNLTydj_cyDqXEveOTheUPE
02/12/2019
Have you obtained your DBS check?
www.lawgazette.co.uk/news/beneficial-owners-of-firms-to-face-dbs-checks/5102356.article?
fbclid=IwAR1lbzDV2X7W8KWroeGkni0i5M17WiQDHB4rJBZb26sKzNzqHffEA3L59O4#.XeTPrpkl0mQ.facebook
November 2019
18/11/2019
"Many thanks Jason for all your hard work with preparing us for Lexcel.
Thank you for compiling the Office Manual, Strategic Business Plan, Policies, Plans and Procedures – really impressive.
I really appreciate your assistance in sharing the full suite of central record templates and guiding us through the Lexcel process, and assessment with sample staff interview questions."
Senior Partner - Civil & Crime Law Firm
04/11/2019
Has your firm got tailored risk assessments in place?
If so, is it all encompassing and compliant?
7,000 firms to be compliance checked by the SRA.
Please let us know.
TLC Legals always happy to help.
https://www.sra.org.uk/…/news/…/aml-warning-notice-guidance/
October 2019
16/10/2019
Legal Quality Standards:
The SQM is no longer fit for purpose and outdated.
Embrace Lexcel and benefit from lower Professional Indemnity fees.
TLC Legals can guide you, share all materials and help you pass hassle free info@tlclegals.com
09/10/2019
Tomorrow is 'World Mental Health Day'.
Time set aside for our TLC Legals staff to enjoy the natural environment and spend the morning mountain biking.
07/10/2019
People at risk of losing their home are set to benefit from enhanced legal support following a consultation launched by the
government today (4 October 2019).
www.gov.uk/government/news/consultation-to-enhance-legal-support-for-those-facing-eviction-or-repossession?fbclid=IwAR2FI-
tsx2Q_x5Bv8jCpcjkjLFzfJzHLCKx2EmP00zEtVQQ4u6n-ucinP7s
05/10/2019
'TLC Legals' Team Majors won 7:1 today in the fourth game of the season.
TOP OF THE LEAGUE!
Well done lads! Passion and dedication.
September 2019
26/09/2019
The Legal Aid Agency has published data showing the biggest drop in civil and crime legal aid cases in the last ten years.
26/09/2019
Comprehensive guidance on GOV.UK is available for UK and EU lawyers to help prepare for leaving the UK on 31 October 2019 without a deal.
www.gov.uk/government/news/civilcrime-news-legal-guidance-to-prepare-for-no-deal-eu-exit?
fbclid=IwAR2cJ4ySa44CKN1bhsOxMNx2Huc8mKyz6kMaYRddIDV3Ccb0U2aI8af-Qy0
10/09/2019
Team Majors sporting our TLC Legals football kit all ready for the new season in Seniors.
It's not about winning, it's about happiness, passion and progress. Trophies are a just an end result of a team that works together.
2nd last season, who knows for this. The team to follow:
www.wimbledonlittleleague.com/calendar/wimbledon-seniors-fixtures/?fbclid=IwAR1y2XZqHLXOa7vTiclalLRfq7nmILWkzi26h-
_lPOFOXsI4Wh8ZWW-TBAg
09/09/2019
Housing and debt and Housing Possession Court Duty Scheme tenders open 9 September 2019 and close at 9am 7 October
2019.
www.gov.uk/government/news/civil-news-housing-and-debt-and-hpcds-tenders-open?fbclid=IwAR0OSz-Xp3rhp5UcWB-Lt-H-
5svFIhr1rl37O91kK_0fVm4q8gP1GTG5in8
05/09/2019
If there's a no deal Brexit, border controls will be introduced to make it harder for criminals to enter the UK.
www.gov.uk/government/news/government-announces-immigration-plans-for-no-deal-brexit?
fbclid=IwAR1JA23eyjcjML6_W7WzfEE5ltiEokfdMzI-LJvnq6TjNAlau3gARZt2jew
03/09/2019
Start of new contracts for face-to-face advice in education and discrimination matters paves way for removal of mandatory
telephone gateway.
www.gov.uk/government/news/civil-news-face-to-face-contracts-go-live-on-1-september-2019?
fbclid=IwAR00Fz6gRaHxmujEOc_03rO7WJ5jSEPJKTAIIi0YTlxSTqBg9MOPsspUqEo
August 2019
28/08/2019
How to apply for LAA Exceptional Case Funding:
www.gov.uk/guidance/legal-aid-apply-for-exceptional-case-funding?utm_source=9e3db5f7-baac-4538-96f9-
4c868d9577bc&utm_medium=email&utm_campaign=govuk-notifications&utm_content=immediate
23/08/2019
Great feedback received from a client who opted for our service to review case files pre LAA Peer Review:
"Jason clearly brings an immeasurable amount of experience which he delivers in a proactive and valuable way. Worth every penny." Rated 'Excellence (1)'
Thank you!
13/08/2019
Housing Possession Court Duty Scheme (HPCDS) contracts are being extended to 30 September 2020
www.gov.uk/government/news/legal-aid-agency-extends-housing-possession-court-duty-scheme-contracts?
fbclid=IwAR2x6cMZQeT0zdo4JuUQS4R6zYPqKOhtTDI5u7ZQmpB1J7dVIc992YAkbwU
05/08/2019
The Legal Aid Agency has undergone numerous senior management changes in recent months with the departure of the Head of
National Contract Management, three Regional Contract Managers and the Head of Legal.
The LAA published a list of Area Contract Managers in the recent Civil CCG minutes. Please contact if you require any contact
details.
02/08/2019
Faculty of Party Wall Surveyor exam passed and certificate obtained!
01/08/2019
Faculty of Party Wall Surveyors course today and tomorrow for MD Jason Hill.
Always adding to our skill set.
This will be of interest to any firms practicing conveyancing.
July 2019
22/07/2019
THANK YOU for your feedback for SQM preparation:
"Thank you Jason – I feel like a weight has been lifted off my shoulders!!! 😊
Passed with flying colours!!!!
Thank you so much for all your help
Very grateful."
18/07/2019
This week we have:
- Attended Magistrates Court
- Reviewed files for Peer Review
- Conducted mock SQM
- Appealed LAA Contract Sanctions
- Prepared for Lexcel Assessments
- Responded to retainer client queries
- Prepared LAA CM responses
- Drafted Business Plans
- Qly variance £
10/07/2019
MD Jason Hill is at the Legal Aid Agency London for their workshop on submitting Pages of Prosecution Evidence.
09/07/2019
The LAA will be extending the 2017 Standard Crime Contract by 12 months to 31 March 2021.
08/07/2019
Guidance available to help you benefit from a simplified approach to certificated family work with cost limits of £25,000.
www.gov.uk/government/news/civil-news-remember-to-use-streamlined-approach-to-family-work?
fbclid=IwAR0eJ7MFC47HK7KYLbZUouRcbEcKohpGsZHnROAHt5jhl2rcaBXdyb9dqks
June 2019
29/06/2019
Changes are being made to the way the exceptional and complex cases team respond to e-mail enquiries.
www.gov.uk/government/news/civil-news-contacting-the-exceptional-and-complex-cases-team-by-e-mail?
fbclid=IwAR2WtQgVD4gq4GS6z3ZFZZW_GdjYkikYxKuttKUGtknBeKf8EIMwJfGMrDE
28/06/2019
New civil contract schedules beginning 1 September 2019 to be made available by the end of July.
www.gov.uk/government/news/civil-news-updated-contract-schedules-from-1-september-2019?
fbclid=IwAR1Sv8_fgn9mqPVyilRYhFfBvNf-F0ExoAa04nTxnd6VHFAThhU81d163ME
24/06/2019
All variable monthly contract payments will be 'paid to the penny' instead of rounded to the nearest pound from 1st
July 2019
www.gov.uk/government/news/civilcrime-news-change-to-variable-monthly-payments?fbclid=IwAR2e5ONxyECEaduI065-
vpJRIowvSntlp5kEAiftC6wLyYJQjokXEDXhy4M
19/06/2018
We love positive feedback: "Dear Jason,
Thank you so much.
We grade you as an excellent Lexcel Assessor."
19/06/2019
We have a SW London client seeking to fill the following full time positions:
- L2 Immigration Supervisor
- Family caseworker with child panel membership
- Crime duty solicitor
Please message us for further details. Thank you.
17/06/2019
We attended a HPCDS session today. A real eye opener to see how rushed off their feet the adviser was with clients, claimant's
solicitors and of course the judge in the hearing itself. Great work for little reward.
05/06/2019
New guidance published on submitting civil claims information to reduce returns and improve timescales of organisations
being paid.
www.gov.uk/government/news/civil-news-getting-paid-first-time?fbclid=IwAR2OUjgcKwcUB1HGcQhu--eIb3g482B3WX-
Tlr9XAIXz_vVeX285FN3hkDM
May 2019
31/05/2019
Emergency face-to-face advice for those facing housing repossession will come under scrutiny with the launch of a new survey
seeking the views of legal professionals.
www.gov.uk/government/news/housing-possession-advice-service-to-be-re-examined?fbclid=IwAR0t49ffsERfwH3cIy-
MS7XweXdZyHdDFrhSZN_eMeJ3SfrDGS17X3wtEwo
30/05/2019
Newcastle City Council are acting as the “Lead” Authority on behalf of NEPO, its member Authorities and Associate Members to
establish a Framework Agreement for the supply of Legal Services. Four year contracts commencing 1 August 2019.
Lot 1 – General Requirements
This Lot will be restricted to a maximum of six of the highest scoring Providers.
The following Specialist Lots are ranked and will be unrestricted -
• Lot 2 – Specialist requirements – Conveyancing
• Lot 3 – Specialist Requirement – Housing
• Lot 4 – Specialist Requirement – Family
• Lot 5 – Specialist Requirement – Education
• Lot 6 – Specialist Requirement – Prosecutions
• Lot 7 – Specialist Requirement – Licensing
• Lot 8 – Specialist Requirement – Litigation
• Lot 9 – Specialist Requirement – Insolvency
• Lot 10 – Specialist Requirement – Debt Recovery
• Lot 11 – Specialist Requirement – Highways
• Lot 12 – Specialist Requirement – Employment
Please contact us if you require further details or support.
27/05/2019
Data Protection Reminders for audit and inspection.
https://www.lexology.com/library/detail.aspx…
23/05/2019
From 3 June 2019, providers will upload signed VHCC contract documentation to the Client and Cost Management System (CCMS)
and apply immediately for a new cost limit of £32,500 via a cost amendment.
https://www.gov.uk/…/civil-news-change-of-process-in-family…
20/05/2019
Back to work preparing Legal Aid Agency appeals, CM visit prep, Peer Review training, CCA compliance, Lexcel/SQM auditing,
business organisation and profit maximisation. Still buzzing from the weekend's BTCC VIP experience.
18/05/2019
Cannot believe we won tickets to BTCC at Thruxton! So looking forward to tomorrow's race.
Thank you so much @hedgehogsec @LegalexShow
17/05/2019
Amended version of the 2018 Standard Civil Contract - Family Category Specific Rules published.
https://www.gov.uk/…/publicat…/standard-civil-contract-2018…
16/05/2019
Live legal aid tender! Please register your interest to tender with us early.
Civil Legal Advice services from September 2019
Headline intentions document published for future tender of specialist telephone and face-to-face civil legal advice (CLA) services.
09/05/2019
Changes are being made to the way the exceptional and complex cases team respond to e-mail enquiries.
www.gov.uk/government/news/civil-news-contacting-the-exceptional-and-complex-cases-team-by-e-mail?
fbclid=IwAR359OEEbLwGKqsdjYmONugkCku32SzpxTniILNk1Ic-GZkWSrH03TKlIbM
04/05/2019
Sad times indeed. Hopefully this is a wake up call for @MoJGovUK and @LegalAidAgency. I worked with Rodney when I was at the
LAA to aid other firms suffering insolvency. Such a shocking turn of events. This has to stop. FUND LEGAL AID.
www.lawgazette.co.uk/practice/criminal-firm-goes-under-but-most-jobs-rescued/5070186.article?
fbclid=IwAR3v2b4swPe6iB1kaTnefIe67DEjDtnJ3xq7Aa-nThIAJKVuCXBmDphESqM#.XM2BVytPDBo.facebook
April 2019
30/04/2019
Applications from separated migrant children no longer need to be supported by detailed evidence.
www.gov.uk/government/news/civil-news-ecf-evidence-requirements-for-separated-migrant-children?utm_source=1548d3ee-2501-
4b8d-9080-148ae6d6de72&utm_medium=email&utm_campaign=govuk-
notifications&utm_content=immediate&fbclid=IwAR2_BNmN5uSKdgUO3-7ncyMRr-OZyo-yBVSBROXH2Pjy7HoQp0-rdwlk1qU
26/04/2019
We probably provide the cheapest outsourced legal aid practice management retainer services around, probably with the best
quality too. Conducting a full organisational and office restructure with one of our clients at present. Be the best - TLC.
21/04/2019
No looming about it, legal aid advice deserts have already existed for two years.
www.lawgazette.co.uk/practice/advice-desert-looms-as-laspo-kills-off-social-welfare-firm/5070021.article?
fbclid=IwAR22KSorqRQWMxYF_gW-lLLRZBpgY0mA1sJKjZqO4C3eJGzonUs1l4idJYo#.XLwgNprOFJ4.facebook
18/04/2019
LAA is simplifying certificated work processes in certain family cases following a pilot with providers and representative bodies.
www.gov.uk/government/news/civil-news-changes-to-streamline-family-work-from-19-april-2019?
fbclid=IwAR2Ua2vXwxD2mR6VL7_vY_TRbEPk9B9vYExpduHmOtkpOFmtxF_3ff6gAAY
08/04/2019
Clarification on when new matter start increases require additional quality requirements to be met under the 2018 standard
civil contract.
www.gov.uk/government/news/civil-news-new-matter-start-increases-and-quality-requirements?
fbclid=IwAR2jgYn19TjQwb5VsTddbFJSgvmaBegbQHpGrT25SRwQ4Lh0OG3N9N0QciI
07/04/2019
New LAA guidance surrounding Bulk Upload spreadsheet and Claim Amendment form:
https://www.gov.uk/…/submit-a-contracted-work-and-administr…
March 2019
18/03/2019
LAA Tender for Immigration Telephone Advice FAQ https://assets.publishing.service.gov.uk/…/Procurement_of_I…
16/03/2019
Invitation to Tender for Legal Services for the two Jersey public pension schemes: The Jersey Teachers Superannuation Fund (JTSF)
and the Public Employees Pension Fund (PEPF). 5yr contracts. Further info at info@tlclegals.com
11/03/2019
Positive feedback is always welcome. Thank you so much! Believe in yourself.
"We worked with Jason Hill when he was Senior Contracts Manager at the Legal Aid Agency. He was always knowledgeable,
extremely supportive and quick to respond. We did not hesitate to turn to him and TLC Legals for support after obtaining a crime
Peer Review 4 rating. We were provided with first class on-site training, printed materials, certificates and a bespoke file review form
to use going forwards. We opted for a sample review of files and were provided with a written report and extremely useful advise
on evidencing full information of files. Needless to say we passed our second peer review audit with flying colours and avoided the
risk of termination. We are now well placed to continue delivering high quality legal advice to clients and our business is flourishing
thanks to TLC Legals on-going proactive support."
Senior Partner - Crime Law Firm
(You know who you are, thank you)
07/03/2019
Our TLC Legals email bulletin was shared with clients this week. You are busy so we do not write often, only when important topics
and useful information can be shared such as: • Current Legal Aid Tenders
• Lexcel & SQM Compliance
• Exclusive Discounts – Preferential Rates for Professional Indemnity Insurance & Office Space
• A Forum for Professionals to Share Views
• Peace of Mind – Outsource Your Practice Management
• Duty Solicitor 14-hour Minimum Requirement
• Peer Review Training
If you did not receive yours, please contact me and I will share on with you.
05/03/2019
The LAA is looking for solicitors, barristers and Fellows of the Chartered Institute of Legal Executives (FCILEx) to join the panel
of Independent Funding Adjudicators (IFAs) and Independent Costs Assessors (ICAs) for a term of up to five years from 1 July
2019. £52 per hour.
04/03/2019
Immigration Telephone Advice Services (ITA Services) in England and Wales from 1 September 2019.
A new tender opportunity for Immigration Telephone Advice Services (ITA Services) has opened.
The deadline for submitting tenders is 9am on 3 April 2019.
https://www.gov.uk/…/immigration-telephone-advice-tender-20…
02/03/2019
TLC Legals so proud to be sponsor of team Majors.
Another 8:0 win at the weekend.
Unbeaten and top of the league.
www.wimbledonlittleleague.com/table/wimbledon-seniors-league-table/
February 2019
27/02/2019
No interest confirmed for LAA's latest housing tender.
Advice deserts are real. Clients unable to obtain justice.
19/02/2019
LAA Tenders open 19th February 2019 for housing and debt services and close at 9am 22 March 2019.
www.gov.uk/government/publications/civil-2018-contracts-tender#history
17/02/2019
Solicitors legal help pro bono is high volume due to the high risks presented from the Legal Aid Agency's recoupments,
contract notices, sanctions and terminations...all for a £200 fixed fee when far more work is expected (per review).
12/02/2019
The LAA has made the decision to maintain the Sutton police station scheme rota.
11/02/2019
We already help provide cheap professional office space for our clients.
Today we also took steps to provide our clients with preferential PI Insurance rates ready for April renewals.
11/02/2019
How can £8mil replace the £800mil cut to date?
£2.3b fund spend down to £1.5b.
Ridiculous that the replacement of 1% of fund cuts to date is being sold by MoJ and LAA as a good news story.
07/02/2019
The Legal Aid Agency forecast an increase in applications for legal aid (mostly relating to immigration work) as a result of
exiting the EU.
January 2019
22/01/2019
The Latest Crime Consultative Group Meeting Minutes confirm that is not a requirement for solicitors to have LCCSA cards for
duty solicitor work at Police Stations (page 4/5, section 6.1):
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/772542/Crime_CCG_minutes_6_November_FINAL.PDF …
15/01/2019
The Law Society has published 4 no-deal Brexit guidance papers for solicitors covering:
- Providing legal services in the EU
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-providing-legal-services-in-eu/ …
- Civil and commercial cooperation
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-guidance-civil-commercial-cooperation/ …
- Data protection
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-data-protection/ …
- Family law
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-family-law/ …
15/01/2019
The Legal Aid Agency is to publish their learning points from the 2018 Civil Tender at their next civil consultative group
meeting.
02/01/2019
We have a north London client seeking a Duty Solicitor.
Please contact jhill@tlclegals.com to express your interest.
also available via Facebook and Twitter
September 2020
22/09/2020
LAA Tender for f/f Housing and Debt Services from 1 December 2020 Procurement process has opened.
Deadline for submitting tenders is 5pm on 22 October 2020.
https://gov.uk/.../publicat.../civil-tender-activity-2020...
Submit a Tender to deliver services in:
Bury
Calderdale
City of Kingston upon Hull
Dorset
Doncaster
East Riding of Yorkshire
Hartlepool
Leicestershire and Rutland
North Hertfordshire
Shropshire
Somerset
South Tyneside
Warrington and Halton
Wigan
Wirral
We can help info@tlclegals.com
11/09/2020
The LAA will be launching online ‘webinar’ training events in October 2020 to ‘help say yes’ when they receive your applications and claims.
www.gov.uk/government/news/civilcrime-news-launch-of-help-us-say-yes-online-training?fbclid=IwAR0F4Dm018sIThDu9ssqqFe6PvZI37cD6dStp425Fhq8H0CACggsh3YkTmA
09/09/2020
Three separate tender processes are opening in the coming weeks for the award of contracts to deliver:
- Civil Legal Advice (CLA) specialist telephone advice in the discrimination and/or education categories from 1 April 2021
- Criminal Defence Direct (CDD) services from 1 June 2021
- Immigration Telephone Advice (ITA) services from 1 June 2021
All tenders will need to be submitted using the e-Tendering system
www.gov.uk/government/news/civil-news-tender-opportunities-for-telephone-legal-advice?fbclid=IwAR0HElHLuU31kEhM8ssH20FU1qfPnAaCdHYwt45GKlG1QGzO1BmVWXkcKf8
August 2020
25/08/2020
The LAA are extending the 2017 Standard Crime Contract by 12 months to 31 March 2022.
The Legal Aid Agency (LAA) also intends to undertake a procurement process next year for new crime contracts.
A headline intentions document is available on GOV.UK informing providers about the extension.
www.gov.uk/government/news/crime-news-extension-of-2017-crime-contract-to-31-march-2022?fbclid=IwAR1tYzK8Og5WZkn1oWg06cMWQX19nNPfuJ4pW7jP2Dwl7nHo07x39YS1Byo
July 2020
31/07/2020
New civil contract schedules beginning 1 September 2020 are now available to view in the Contracted Work and Administration (CWA) system.
www.gov.uk/government/news/civil-news-new-contract-schedules-available?fbclid=IwAR07B2Ove4lrpCbvcspwR8aO0XFo6wOMDwXf6tqpzlX-r_enPXgyHHCBcXM
26/07/2020
The LAA's net error rate rose from 0.65 to 0.83% in 2019/20.
Expect a tough year ahead when Contract Management resumes. The LAA must keep this below 1% to avoid NAO qualification of accounts.
Be proactive. TLC Legals and ex-LAA CMs are here to help you.
https://assets.publishing.service.gov.uk/.../Legal_Aid...
23/07/2020
Civil news: opportunity to tender for HPCDS work
Birkenhead
Bodmin and Truro
Boston and Lincoln
Bury St Edmunds
Norwich, Kings Lynn and Great Yarmouth
Southampton
Telford
https://t.co/PzMVuYUS56
13/07/2020
LAA POA can now be made every quarter instead of twice per year.
www.gov.uk/government/news/civil-news-increase-to-payments-on-account-applications?fbclid=IwAR12t2X5bq1OAf58Uia3X8nelHLjeDRsE5IJEEic3Hes2VXBX4FokUbyZ1w
08/07/2020
Oh wow, thank you!
"Dear Jason,
We have seen so many SQM & Lexcel assessors since 1992, but you are one of the best. We wish you very well"
07/07/2020
New civil contract schedules beginning 1 September 2020 to be made available by the end of August.
www.gov.uk/government/news/civil-news-updated-contract-schedules-f
May 2020
14/05/2020
Lexcel assessments continue to be conducted remotely.
Centre For Assessment have a useful information resource, and we are happy to any queries or questions you may have.
https://www.centreforassessment.co.uk/about-us/coronavirus/
LAA asked if responses to FOI requests would be published. LAA has not done so for two years!
If responses are published it is easy to search them so new requests are not made when things are already in the public
domain. LAA to consider this month. YES PLEASE!
12/05/2020
The Law Society has published very useful Covid-19 information for members
beta.lawsociety.org.uk/topics/coronavirus/coronavirus-covid-19-information-for-members?
utm_source=dandi&utm_medium=email&utm_campaign=dandi_05%2f14%2f2020
Centre For Assessment has produced a good Risk Assessment template and a guidance document which you can
download for free here:
https://www.centreforassessment.co.uk/all-services/training/back-to-work-risk-assessment-support/
01/05/2020
LAA 19 Covid-19 Questions
The Law Society confirmed with David Thomas, the LAA’s Head of Contract Management and Assurance, that responding to the 19
Covid-19 questions is ‘optional’. The LAA did not make this clear at the time of publishing the 19 Covid-19 questions to providers.
Subsequent pressure on the LAA with how onerous the task was brought about a change of heart.
In any event, it is always best for providers to maintain a healthy relationship with their LAA Contract Manager. Responding to all the
questions in writing with supporting documentation would be a very time consuming and costly option. The best option of
response is to telephone your CM and provide general feedback to them over the phone, as they will only really be concerned
with the financial details if they detect there are underlying financial difficulties which may present a risk to the legal aid fund.
Several of our clients have done this and had fairly brief telephone calls for which the CM was grateful.
Contractually, under the Standard Civil Contract 2018 Standard Terms, you are obliged to:
Financial disclosure and Risk
Financial disclosure
4.3 You must disclose your annual accounts to us in accordance with any Relevant Professional Body rules when requested pursuant to Clause 9.1.
4.4 In addition and without limiting Clause 9.1, if:
(a) you are under Official Investigation;
(b) you have exceeded your Maximum PoA Limit;
(c) your accounts are not audited and/or certified by an independent accountant or the independent auditor qualifies your accounts;
(d) your financial position is such that we consider that there is a significant risk to your Clients or public funds; or
(e) we have any reasonable concerns about your financial position, you must within 14 days of our request disclose to us such other financial information as we reasonably require about you (including information about your monthly management accounts, Bank Covenants, Bank Facilities and your and your partners’ and/or directors’ loan agreements and details of other assets and liabilities) and/or about Contract Work (and any other work secured by us).
9. Provision of information and access to your premises
Information you must provide and within what period
9.1 We may from time to time require you to provide us with Records in connection with the performance of your obligations under this Contract, including during any Audit. You will provide us with the same promptly and in any event within ten Business Days or such other time period as we may reasonably specify. If any such Records are held by a third party you must promptly, upon receipt of our request, arrange for such Records to be sent to us.
April 2020
21/04/2020
LAA Covid-19 guidance updated including information on using digital signatures, using digital certificates, civil finance forms,
rejecting bill payments, advocacy attendance forms and claiming travel costs. Updates to DSCC face-to-face claim process,
Mental Health Tribunal Level 3 fees and further updates to using digital signatures. Further updates including suspending debt
collection of firms who owe LAA money, extension of timescales to submit emergency certificate and rpdate to paying of fees at the
face-to-face rate for video hearings. Additional guidance on contingency arrangements for crime claims and quality mark
accreditation. Additional guidance on Amendments to the Legal Aid: Sentencing and Punishment of Offenders Act (LASPO) 2012 -
Evidence requirements for private law family matters guidance and claiming police station attendance fee. Restructuring of
coronavirus (COVID-19) legal aid content to make it simpler to access for GOV.UK users. Updated guidance about funding for
Corona Act appeals via the ECF process.
https://www.gov.uk/…/coronavirus-covid-19-legal-aid-agency-…
March 2020
24/03/2020
We continue to offer free advice by telephone re Covid-19 and business continuity for any clients that
have used our services since our start up in September 2016. We are here to share experience and offer
any support. Stay home if you can, keep safe.
Secure DX is still working. 👌👍
23/03/2020
LAA will accept digital signatures. The Law Society practice notes allow for digital client signatures as alternatives to handwritten
or wet signatures, text messages are not considered an acceptable method of digital signature.
Further guidance, please refer to Law Society.
Electronic signing
Electronic signing and exchanging options include:
- return by email of the entire document and signed signature page
- return by email of only the signed signature page
- creation of a pre-signed signature page before completing the document
www.lawsociety.org.uk/support-services/advice/articles/signing-and-exchanging-documents/?fbclid=IwAR2lNFi8cOrcINAkREafBsi
8K1Nk5lHXKPIlv647WHnYJvbej-ETc-4xI4k
18/03/2020
We have heard from clients that as of yesterday, the LAA has indefinitely postponed on-site CM visits.
The SQM does not consider disaster recovery or business continuity. Lexcel does. It is time to switch.
LAA Covid-19 Contingency Plan released:
www.gov.uk/guidance/coronavirus-covid-19-legal-aid-agency-contingency-response?utm_source=273124fe-4fc5-414d-9f92-
bf6be8674076&utm_medium=email&utm_campaign=govuk-notifications&utm_content=immediateq&fbclid=IwAR2fr3YSe
P0JfG8Yz51RkH9mGDkySIjLo2OfaGLUqbT3rVc4Z7Si3QAi9qk
17/03/2020
TLC Legals continue to operate and support with any Legal Aid Agency contract queries or appeals, CM Visits, staff training, SQM &
Lexcel support. Also available via remote working with mobile video or Skype etc. Always here to help. In it together.
16/03/2020
We understand it is business as usual at the Legal Aid Agency, but some firms have half their staff in self-isolation due to Covid-19
symptoms and offices closed for deep cleans. We presume all LAA visits and SQM/Lexcel renewals will need to be given a 6-mths
blanket extension?
12/03/2020
British Cycling has today applauded the Ministry of Justice’s decision to exclude vulnerable road users from proposed changes to the law that will limit the ability to recover compensation following injury in a road traffic accident.
www.britishcycling.org.uk/campaigning/article/20200311-British-Cycling-applauds-Ministry-of-Justice-decision-on-Civil-Liability-
Act-0?ut m_campaign=1340442_Membership+member+news+12%2F03%2F20&utm_medium=email&utm_source=British+
Cycling+V2&dm_i=480K%2CSQAI%2C1MK8E7%2C3GF04%2C1&fbclid=IwAR0FTTdAoDORfUGp_9jUj71pxmsx5KCquhb-
NjnoOUeHvY-6sGap8V2LbFM
February 2020
29/02/2020
After 25 years of cuts, the small amount of money offered for criminal defence is woefully inadequate.
Be prepared for justice to fall apart - solicitors issue stark warning to government - The Law Society
www.lawsociety.org.uk/news/press-releases/be-prepared-for-justice-to-fall-apart/
28/02/2020
Up to £50 million on offer in Criminal Legal Aid Review - Insultingly low
www.gov.uk/government/news/up-to-50-million-on-offer-in-first-stage-of-criminal-legal-aid-review?fbclid=IwAR3USi2c3C-
UXJLH2E0p2tK-qhoHS-n8M0q5sJXR_Ln1g3k7M6Ednjn6KNw
26/02/2020
A great day preparing another proactive client for the annual LAA CM audit.
24/02/2020
Today we are delivering training for 'Targeted Legal Aid Agency Audits and Peer Review'.
Is your firm ready for the next compliance audit?
16/02/2020
We fit around solicitors' busy schedules and even work Sundays on-site. Always here to help.
02/02/2020
A fire has ravaged The Law Society in London but all members we evacuated safely. Business Continuity operations are running to
try and keep business as usual.
January 2020
30/01/2020
LAA is inviting applicants who meet the minimum tender requirements to submit a tender for a Police Station Telephone Advice
Contract (PSTA) 2020 to deliver CDD Services for 12 months from 1 June 2020 to 31 May 2021.
www.gov.uk/government/publications/criminal-defence-direct-services-from-june-2020?utm_source=ce08d0b8-b44e-4ed2-98be-
680dc7d7f660&utm_medium=email&utm_campaign=govuk-
notifications&utm_content=immediate&fbclid=IwAR0_d3irJLLNFWdHo8IjXFVmc_7xaY9R5TYmPUgLlyjEOSJfsF5DhoHL7vw
27/01/2020
We can assist you interpret the LAA's PAR and provide proactive management support.
We can even show you which files the LAA CM is likely to target for your Annual CM Audit.
www.gov.uk/government/news/civilcrime-news-reminder-to-view-contract-performance-reports?
fbclid=IwAR3oVmPuKDJJMTdtEYjie6b6NPQELorswJR8xfPEYyWxvehO3Ko8iSuxp90
23/01/2020
Legal Aid Agency launch crime tender: Crime news: Police Station Tender. Please contact us if you require any support preparing a
bid.
www.gov.uk/government/news/crime-news-police-station-telephone-advice-tender-launch?
fbclid=IwAR0oBXDnSATbQeIu5gSSdv7kP_H55-LQVd_VO-GdGDkekU7iDWTKoa-KEWM
13/01/2020
Today, the CPS said it aims to hire 390 prosecutors by June, as well as 100 paralegals and administrators in the future.
www.lawgazette.co.uk/practice/cps-embarks-on-hiring-spree/5102690.article?
fbclid=IwAR0vTyJm24TfDEIfmQ68SsUSLs6qP02pFBizSv21fnlVLX1TVwHblEdw0Bw#.Xhw-tJBlsm0.facebook
09/01/2020
The LAA has a new customer service Twitter account to give providers another channel to raise operational concerns.
www.gov.uk/government/news/civilcrime-news-twitter-customer-service-feed-for-providers?
fbclid=IwAR1F9Cfq5qTWSkjODIVw2Xf4Ylnqttk06WKG1GBjCW-gwdx8YnsrIllCmXo
08/01/2020
The LAA is inviting Applicants to submit a tender for an Exclusive Schedule under a 2013 Standard Civil Contract (as amended)
(“HPCDS Contract or Contract”) to deliver Housing Possession Court Duty Scheme (HPCDS) services in the Boston and Lincoln
Scheme until 30 September 2020
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/856599/Boston_and_Lincoln_HPC
DS_IFA.pdf?fbclid=IwAR0owcedvMeunx0r5IDLi1rw3IFmwq_iy48x4GeDJl4eC5gAVTWAg2KNJq8
06/01/2020
LAA to email providers weekly CCMS stats.
www.gov.uk/government/news/civil-news-check-live-case-work-with-new-status-report-service?
fbclid=IwAR21dDa2nKHhpq9AH1iRGL8KJBOH7fDXwB83oWmvxcrmIntf1U3-9X8V1G0
December 2019
30/12/2019
New guidance available on GOV.UK explains the legal requirement to only send encrypted removable media in support of
applications and bills. Providers should avoid submitting removable media in an unencrypted state. If the LAA receive unencrypted
items, they will still process the information contained on the removable media, but they are not able to take the risk of data loss by
returning unencrypted media either through the post or by DX. The LAA will destroy items after 28 days. They are currently testing
two suppliers to trial alternatives to sharing data by removable media and reliance on sending USBs and CDs.
Further updates will follow in 2020.
www.gov.uk/government/news/civilcrime-news-updated-guidance-on-removable-media-available?fbclid=IwAR0Bz-
5QtBXWHZFsWYa1OoleQF60-yVFRMy5aNLTydj_cyDqXEveOTheUPE
02/12/2019
Have you obtained your DBS check?
www.lawgazette.co.uk/news/beneficial-owners-of-firms-to-face-dbs-checks/5102356.article?
fbclid=IwAR1lbzDV2X7W8KWroeGkni0i5M17WiQDHB4rJBZb26sKzNzqHffEA3L59O4#.XeTPrpkl0mQ.facebook
November 2019
18/11/2019
"Many thanks Jason for all your hard work with preparing us for Lexcel.
Thank you for compiling the Office Manual, Strategic Business Plan, Policies, Plans and Procedures – really impressive.
I really appreciate your assistance in sharing the full suite of central record templates and guiding us through the Lexcel process, and assessment with sample staff interview questions."
Senior Partner - Civil & Crime Law Firm
04/11/2019
Has your firm got tailored risk assessments in place?
If so, is it all encompassing and compliant?
7,000 firms to be compliance checked by the SRA.
Please let us know.
TLC Legals always happy to help.
https://www.sra.org.uk/…/news/…/aml-warning-notice-guidance/
October 2019
16/10/2019
Legal Quality Standards:
The SQM is no longer fit for purpose and outdated.
Embrace Lexcel and benefit from lower Professional Indemnity fees.
TLC Legals can guide you, share all materials and help you pass hassle free info@tlclegals.com
09/10/2019
Tomorrow is 'World Mental Health Day'.
Time set aside for our TLC Legals staff to enjoy the natural environment and spend the morning mountain biking.
07/10/2019
People at risk of losing their home are set to benefit from enhanced legal support following a consultation launched by the
government today (4 October 2019).
www.gov.uk/government/news/consultation-to-enhance-legal-support-for-those-facing-eviction-or-repossession?fbclid=IwAR2FI-
tsx2Q_x5Bv8jCpcjkjLFzfJzHLCKx2EmP00zEtVQQ4u6n-ucinP7s
05/10/2019
'TLC Legals' Team Majors won 7:1 today in the fourth game of the season.
TOP OF THE LEAGUE!
Well done lads! Passion and dedication.
September 2019
26/09/2019
The Legal Aid Agency has published data showing the biggest drop in civil and crime legal aid cases in the last ten years.
26/09/2019
Comprehensive guidance on GOV.UK is available for UK and EU lawyers to help prepare for leaving the UK on 31 October 2019 without a deal.
www.gov.uk/government/news/civilcrime-news-legal-guidance-to-prepare-for-no-deal-eu-exit?
fbclid=IwAR2cJ4ySa44CKN1bhsOxMNx2Huc8mKyz6kMaYRddIDV3Ccb0U2aI8af-Qy0
10/09/2019
Team Majors sporting our TLC Legals football kit all ready for the new season in Seniors.
It's not about winning, it's about happiness, passion and progress. Trophies are a just an end result of a team that works together.
2nd last season, who knows for this. The team to follow:
www.wimbledonlittleleague.com/calendar/wimbledon-seniors-fixtures/?fbclid=IwAR1y2XZqHLXOa7vTiclalLRfq7nmILWkzi26h-
_lPOFOXsI4Wh8ZWW-TBAg
09/09/2019
Housing and debt and Housing Possession Court Duty Scheme tenders open 9 September 2019 and close at 9am 7 October
2019.
www.gov.uk/government/news/civil-news-housing-and-debt-and-hpcds-tenders-open?fbclid=IwAR0OSz-Xp3rhp5UcWB-Lt-H-
5svFIhr1rl37O91kK_0fVm4q8gP1GTG5in8
05/09/2019
If there's a no deal Brexit, border controls will be introduced to make it harder for criminals to enter the UK.
www.gov.uk/government/news/government-announces-immigration-plans-for-no-deal-brexit?
fbclid=IwAR1JA23eyjcjML6_W7WzfEE5ltiEokfdMzI-LJvnq6TjNAlau3gARZt2jew
03/09/2019
Start of new contracts for face-to-face advice in education and discrimination matters paves way for removal of mandatory
telephone gateway.
www.gov.uk/government/news/civil-news-face-to-face-contracts-go-live-on-1-september-2019?
fbclid=IwAR00Fz6gRaHxmujEOc_03rO7WJ5jSEPJKTAIIi0YTlxSTqBg9MOPsspUqEo
August 2019
28/08/2019
How to apply for LAA Exceptional Case Funding:
www.gov.uk/guidance/legal-aid-apply-for-exceptional-case-funding?utm_source=9e3db5f7-baac-4538-96f9-
4c868d9577bc&utm_medium=email&utm_campaign=govuk-notifications&utm_content=immediate
23/08/2019
Great feedback received from a client who opted for our service to review case files pre LAA Peer Review:
"Jason clearly brings an immeasurable amount of experience which he delivers in a proactive and valuable way. Worth every penny." Rated 'Excellence (1)'
Thank you!
13/08/2019
Housing Possession Court Duty Scheme (HPCDS) contracts are being extended to 30 September 2020
www.gov.uk/government/news/legal-aid-agency-extends-housing-possession-court-duty-scheme-contracts?
fbclid=IwAR2x6cMZQeT0zdo4JuUQS4R6zYPqKOhtTDI5u7ZQmpB1J7dVIc992YAkbwU
05/08/2019
The Legal Aid Agency has undergone numerous senior management changes in recent months with the departure of the Head of
National Contract Management, three Regional Contract Managers and the Head of Legal.
The LAA published a list of Area Contract Managers in the recent Civil CCG minutes. Please contact if you require any contact
details.
02/08/2019
Faculty of Party Wall Surveyor exam passed and certificate obtained!
01/08/2019
Faculty of Party Wall Surveyors course today and tomorrow for MD Jason Hill.
Always adding to our skill set.
This will be of interest to any firms practicing conveyancing.
July 2019
22/07/2019
THANK YOU for your feedback for SQM preparation:
"Thank you Jason – I feel like a weight has been lifted off my shoulders!!! 😊
Passed with flying colours!!!!
Thank you so much for all your help
Very grateful."
18/07/2019
This week we have:
- Attended Magistrates Court
- Reviewed files for Peer Review
- Conducted mock SQM
- Appealed LAA Contract Sanctions
- Prepared for Lexcel Assessments
- Responded to retainer client queries
- Prepared LAA CM responses
- Drafted Business Plans
- Qly variance £
10/07/2019
MD Jason Hill is at the Legal Aid Agency London for their workshop on submitting Pages of Prosecution Evidence.
09/07/2019
The LAA will be extending the 2017 Standard Crime Contract by 12 months to 31 March 2021.
08/07/2019
Guidance available to help you benefit from a simplified approach to certificated family work with cost limits of £25,000.
www.gov.uk/government/news/civil-news-remember-to-use-streamlined-approach-to-family-work?
fbclid=IwAR0eJ7MFC47HK7KYLbZUouRcbEcKohpGsZHnROAHt5jhl2rcaBXdyb9dqks
June 2019
29/06/2019
Changes are being made to the way the exceptional and complex cases team respond to e-mail enquiries.
www.gov.uk/government/news/civil-news-contacting-the-exceptional-and-complex-cases-team-by-e-mail?
fbclid=IwAR2WtQgVD4gq4GS6z3ZFZZW_GdjYkikYxKuttKUGtknBeKf8EIMwJfGMrDE
28/06/2019
New civil contract schedules beginning 1 September 2019 to be made available by the end of July.
www.gov.uk/government/news/civil-news-updated-contract-schedules-from-1-september-2019?
fbclid=IwAR1Sv8_fgn9mqPVyilRYhFfBvNf-F0ExoAa04nTxnd6VHFAThhU81d163ME
24/06/2019
All variable monthly contract payments will be 'paid to the penny' instead of rounded to the nearest pound from 1st
July 2019
www.gov.uk/government/news/civilcrime-news-change-to-variable-monthly-payments?fbclid=IwAR2e5ONxyECEaduI065-
vpJRIowvSntlp5kEAiftC6wLyYJQjokXEDXhy4M
19/06/2018
We love positive feedback: "Dear Jason,
Thank you so much.
We grade you as an excellent Lexcel Assessor."
19/06/2019
We have a SW London client seeking to fill the following full time positions:
- L2 Immigration Supervisor
- Family caseworker with child panel membership
- Crime duty solicitor
Please message us for further details. Thank you.
17/06/2019
We attended a HPCDS session today. A real eye opener to see how rushed off their feet the adviser was with clients, claimant's
solicitors and of course the judge in the hearing itself. Great work for little reward.
05/06/2019
New guidance published on submitting civil claims information to reduce returns and improve timescales of organisations
being paid.
www.gov.uk/government/news/civil-news-getting-paid-first-time?fbclid=IwAR2OUjgcKwcUB1HGcQhu--eIb3g482B3WX-
Tlr9XAIXz_vVeX285FN3hkDM
May 2019
31/05/2019
Emergency face-to-face advice for those facing housing repossession will come under scrutiny with the launch of a new survey
seeking the views of legal professionals.
www.gov.uk/government/news/housing-possession-advice-service-to-be-re-examined?fbclid=IwAR0t49ffsERfwH3cIy-
MS7XweXdZyHdDFrhSZN_eMeJ3SfrDGS17X3wtEwo
30/05/2019
Newcastle City Council are acting as the “Lead” Authority on behalf of NEPO, its member Authorities and Associate Members to
establish a Framework Agreement for the supply of Legal Services. Four year contracts commencing 1 August 2019.
Lot 1 – General Requirements
This Lot will be restricted to a maximum of six of the highest scoring Providers.
The following Specialist Lots are ranked and will be unrestricted -
• Lot 2 – Specialist requirements – Conveyancing
• Lot 3 – Specialist Requirement – Housing
• Lot 4 – Specialist Requirement – Family
• Lot 5 – Specialist Requirement – Education
• Lot 6 – Specialist Requirement – Prosecutions
• Lot 7 – Specialist Requirement – Licensing
• Lot 8 – Specialist Requirement – Litigation
• Lot 9 – Specialist Requirement – Insolvency
• Lot 10 – Specialist Requirement – Debt Recovery
• Lot 11 – Specialist Requirement – Highways
• Lot 12 – Specialist Requirement – Employment
Please contact us if you require further details or support.
27/05/2019
Data Protection Reminders for audit and inspection.
https://www.lexology.com/library/detail.aspx…
23/05/2019
From 3 June 2019, providers will upload signed VHCC contract documentation to the Client and Cost Management System (CCMS)
and apply immediately for a new cost limit of £32,500 via a cost amendment.
https://www.gov.uk/…/civil-news-change-of-process-in-family…
20/05/2019
Back to work preparing Legal Aid Agency appeals, CM visit prep, Peer Review training, CCA compliance, Lexcel/SQM auditing,
business organisation and profit maximisation. Still buzzing from the weekend's BTCC VIP experience.
18/05/2019
Cannot believe we won tickets to BTCC at Thruxton! So looking forward to tomorrow's race.
Thank you so much @hedgehogsec @LegalexShow
17/05/2019
Amended version of the 2018 Standard Civil Contract - Family Category Specific Rules published.
https://www.gov.uk/…/publicat…/standard-civil-contract-2018…
16/05/2019
Live legal aid tender! Please register your interest to tender with us early.
Civil Legal Advice services from September 2019
Headline intentions document published for future tender of specialist telephone and face-to-face civil legal advice (CLA) services.
09/05/2019
Changes are being made to the way the exceptional and complex cases team respond to e-mail enquiries.
www.gov.uk/government/news/civil-news-contacting-the-exceptional-and-complex-cases-team-by-e-mail?
fbclid=IwAR359OEEbLwGKqsdjYmONugkCku32SzpxTniILNk1Ic-GZkWSrH03TKlIbM
04/05/2019
Sad times indeed. Hopefully this is a wake up call for @MoJGovUK and @LegalAidAgency. I worked with Rodney when I was at the
LAA to aid other firms suffering insolvency. Such a shocking turn of events. This has to stop. FUND LEGAL AID.
www.lawgazette.co.uk/practice/criminal-firm-goes-under-but-most-jobs-rescued/5070186.article?
fbclid=IwAR3v2b4swPe6iB1kaTnefIe67DEjDtnJ3xq7Aa-nThIAJKVuCXBmDphESqM#.XM2BVytPDBo.facebook
April 2019
30/04/2019
Applications from separated migrant children no longer need to be supported by detailed evidence.
www.gov.uk/government/news/civil-news-ecf-evidence-requirements-for-separated-migrant-children?utm_source=1548d3ee-2501-
4b8d-9080-148ae6d6de72&utm_medium=email&utm_campaign=govuk-
notifications&utm_content=immediate&fbclid=IwAR2_BNmN5uSKdgUO3-7ncyMRr-OZyo-yBVSBROXH2Pjy7HoQp0-rdwlk1qU
26/04/2019
We probably provide the cheapest outsourced legal aid practice management retainer services around, probably with the best
quality too. Conducting a full organisational and office restructure with one of our clients at present. Be the best - TLC.
21/04/2019
No looming about it, legal aid advice deserts have already existed for two years.
www.lawgazette.co.uk/practice/advice-desert-looms-as-laspo-kills-off-social-welfare-firm/5070021.article?
fbclid=IwAR22KSorqRQWMxYF_gW-lLLRZBpgY0mA1sJKjZqO4C3eJGzonUs1l4idJYo#.XLwgNprOFJ4.facebook
18/04/2019
LAA is simplifying certificated work processes in certain family cases following a pilot with providers and representative bodies.
www.gov.uk/government/news/civil-news-changes-to-streamline-family-work-from-19-april-2019?
fbclid=IwAR2Ua2vXwxD2mR6VL7_vY_TRbEPk9B9vYExpduHmOtkpOFmtxF_3ff6gAAY
08/04/2019
Clarification on when new matter start increases require additional quality requirements to be met under the 2018 standard
civil contract.
www.gov.uk/government/news/civil-news-new-matter-start-increases-and-quality-requirements?
fbclid=IwAR2jgYn19TjQwb5VsTddbFJSgvmaBegbQHpGrT25SRwQ4Lh0OG3N9N0QciI
07/04/2019
New LAA guidance surrounding Bulk Upload spreadsheet and Claim Amendment form:
https://www.gov.uk/…/submit-a-contracted-work-and-administr…
March 2019
18/03/2019
LAA Tender for Immigration Telephone Advice FAQ https://assets.publishing.service.gov.uk/…/Procurement_of_I…
16/03/2019
Invitation to Tender for Legal Services for the two Jersey public pension schemes: The Jersey Teachers Superannuation Fund (JTSF)
and the Public Employees Pension Fund (PEPF). 5yr contracts. Further info at info@tlclegals.com
11/03/2019
Positive feedback is always welcome. Thank you so much! Believe in yourself.
"We worked with Jason Hill when he was Senior Contracts Manager at the Legal Aid Agency. He was always knowledgeable,
extremely supportive and quick to respond. We did not hesitate to turn to him and TLC Legals for support after obtaining a crime
Peer Review 4 rating. We were provided with first class on-site training, printed materials, certificates and a bespoke file review form
to use going forwards. We opted for a sample review of files and were provided with a written report and extremely useful advise
on evidencing full information of files. Needless to say we passed our second peer review audit with flying colours and avoided the
risk of termination. We are now well placed to continue delivering high quality legal advice to clients and our business is flourishing
thanks to TLC Legals on-going proactive support."
Senior Partner - Crime Law Firm
(You know who you are, thank you)
07/03/2019
Our TLC Legals email bulletin was shared with clients this week. You are busy so we do not write often, only when important topics
and useful information can be shared such as: • Current Legal Aid Tenders
• Lexcel & SQM Compliance
• Exclusive Discounts – Preferential Rates for Professional Indemnity Insurance & Office Space
• A Forum for Professionals to Share Views
• Peace of Mind – Outsource Your Practice Management
• Duty Solicitor 14-hour Minimum Requirement
• Peer Review Training
If you did not receive yours, please contact me and I will share on with you.
05/03/2019
The LAA is looking for solicitors, barristers and Fellows of the Chartered Institute of Legal Executives (FCILEx) to join the panel
of Independent Funding Adjudicators (IFAs) and Independent Costs Assessors (ICAs) for a term of up to five years from 1 July
2019. £52 per hour.
04/03/2019
Immigration Telephone Advice Services (ITA Services) in England and Wales from 1 September 2019.
A new tender opportunity for Immigration Telephone Advice Services (ITA Services) has opened.
The deadline for submitting tenders is 9am on 3 April 2019.
https://www.gov.uk/…/immigration-telephone-advice-tender-20…
02/03/2019
TLC Legals so proud to be sponsor of team Majors.
Another 8:0 win at the weekend.
Unbeaten and top of the league.
www.wimbledonlittleleague.com/table/wimbledon-seniors-league-table/
February 2019
27/02/2019
No interest confirmed for LAA's latest housing tender.
Advice deserts are real. Clients unable to obtain justice.
19/02/2019
LAA Tenders open 19th February 2019 for housing and debt services and close at 9am 22 March 2019.
www.gov.uk/government/publications/civil-2018-contracts-tender#history
17/02/2019
Solicitors legal help pro bono is high volume due to the high risks presented from the Legal Aid Agency's recoupments,
contract notices, sanctions and terminations...all for a £200 fixed fee when far more work is expected (per review).
12/02/2019
The LAA has made the decision to maintain the Sutton police station scheme rota.
11/02/2019
We already help provide cheap professional office space for our clients.
Today we also took steps to provide our clients with preferential PI Insurance rates ready for April renewals.
11/02/2019
How can £8mil replace the £800mil cut to date?
£2.3b fund spend down to £1.5b.
Ridiculous that the replacement of 1% of fund cuts to date is being sold by MoJ and LAA as a good news story.
07/02/2019
The Legal Aid Agency forecast an increase in applications for legal aid (mostly relating to immigration work) as a result of
exiting the EU.
January 2019
22/01/2019
The Latest Crime Consultative Group Meeting Minutes confirm that is not a requirement for solicitors to have LCCSA cards for
duty solicitor work at Police Stations (page 4/5, section 6.1):
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/772542/Crime_CCG_minutes_6_November_FINAL.PDF …
15/01/2019
The Law Society has published 4 no-deal Brexit guidance papers for solicitors covering:
- Providing legal services in the EU
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-providing-legal-services-in-eu/ …
- Civil and commercial cooperation
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-guidance-civil-commercial-cooperation/ …
- Data protection
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-data-protection/ …
- Family law
https://www.lawsociety.org.uk/support-services/advice/articles/no-deal-brexit-family-law/ …
15/01/2019
The Legal Aid Agency is to publish their learning points from the 2018 Civil Tender at their next civil consultative group
meeting.
02/01/2019
We have a north London client seeking a Duty Solicitor.
Please contact jhill@tlclegals.com to express your interest.
